Bank Indonesia urges payment providers to strengthen cyber defences
Operators must improve detection of suspicious transactions and report incidents quickly as the central bank steps up oversight.
Bank Indonesia has called on all payment system operators to tighten protection of critical infrastructure, identify suspicious transactions and speed up incident reporting as it monitors cyber threats in Indonesia and abroad.
Ramdan Denny Prakoso, head of the central bank’s communications department, said BI was strengthening rules and supervision to safeguard the national payment system and keep public transactions running smoothly.
The measures cover cyber-risk management, early threat detection and readiness to respond to incidents and restore services. Operators must ensure their safeguards work effectively, improve their ability to spot anomalies and promptly report and escalate incidents.
Denny said compliance with cybersecurity and resilience requirements was necessary to maintain services, protect consumers and preserve public confidence in Indonesia’s financial system.
BI is also increasing coordination with the Financial Services Authority (OJK) and the National Cyber and Crypto Agency (BSSN). Denny said the cooperation was intended to strengthen prevention and enable a swift, coordinated response to cyber incidents.
The central bank urged the public to remain alert without panicking over reports of cyber threats, particularly on social media. It advised checking information through official channels of authorities or payment providers, keeping personal data and transaction access details confidential, and immediately contacting the relevant provider about suspicious transactions.
