CallNET Answering Service Earns Best Small Business Answering Service Award
Dec 20, 2022
CallNET Answering Service beat out 10 other answering service companies to earn the Best Small Business Answering Service Award from NC Best, the North Carolina Business and Travel information portal.
Wilmington,United States - December 20, 2022 /PressCable/ —
NC Best, the North Carolina Business and Travel information portal dedicated to highlighting the best North Carolina has to offer, awarded CallNET Answering Service with their highly sought after Best Small Business Answering Service Award today.
“After a thorough investigation and careful analysis, we are proud to announce that CallNET Answering Service has earned the Best Small Business Answering Service Award for their great prices, superb customer service, a 5 Star Review Rating from all of their customers and the ability to provide phone answering services across the entire United States.” said Doug Morgan, Founder of NC Best.
CallNET Answering Service was one of 10 answering service companies based in North Carolina that were considered for the prestigious award. Out of the 10 companies considered, Callnet Answering Service was the only company specializing in answering services for small businesses that not only passed NC Best’s rigorous online evaluation process, but also their over the phone evaluation process, in which the answering service company employees were able to answer each and every question asked with precision and honesty. CallNET Answering Service was also the only North Carolina company that provided answering service support across the state, including coverage for businesses located in Raleigh and Charlotte.
“Telephone answering service companies that couldn’t answer our over the phone questions, or worse, obfuscated and tried to deceive us when we asked the hard questions, had their overall scores greatly reduced,” said Doug Morgan.
“I’m always surprised at the lengths some companies will go through to obfuscate the truth. For example, one of the answering service companies we interviewed had received three 1 and 2 star reviews on Google for their low quality customer support, but when we asked the the sales rep if they were having any recent issues with their live answering service, they flat out lied to us and told us “Not at all”, said Doug Morgan, Founder of NC Best. “When we pointed out the three 1 and 2 star reviews on Google, they quickly changed the subject in order to avoid answering the hard questions.”
Because of NC Best’s high level of ethics, and understanding that every answering service business has bad days, employees to pay and everyone involved usually has kids to feed, NC Best doesn’t list the companies that didn’t earn their Best Small Business Answering Service Award. Instead, they only focus on the best of the best and simply refuse to give any negative attention to those after hours telephone answering companies that didn’t make the grade.
Additional information on the Award and the complete review of CallNET Answering Service can be found at https://ncbest.net/best-small-business-answering-service/
About CallNET Answering Service
CallNET Answering Service provides phone answering services for small businesses around the clock seven days a week. Our professional and courteous Customer Service Representatives (CSRs) are available to assist your callers 24/7, 365 days a year. We custom script your account so that every call is handled exactly as you wish. In addition, all calls are digitally recorded for quality assurance. Our full service call center employees specialize in after hours answering service, live answering service, virtual call center service and medical answering service for medical professionals like dentists, doctors, attorneys and small business owners.
CallNET Answering Service
1908 Eastwood Rd,
Wilmington, NC 28403
(800) 395-2612
About NC Best
NC Best is a North Carolina Business and Travel information portal that is dedicated to highlighting the best North Carolina has to offer. They pride themselves on not only calling every business they evaluate and visiting every place they write about but also contributing to the local economy as well. NC Best is founded by Doug Morgan, a North Carolina native, whose life goal is to help local North Carolina businesses thrive and to bring the best North Carolina has to offer to those that seek to learn and explore.
Contact Info:
Name: Robert Senior
Email: Send Email
Organization: CallNET Answering Service
Address: 1908 Eastwood Rd, Wilmington, North Carolina 28403, United States
Phone: +1-800-395-2612
Website: https://callnetcorp.com/
Source: PressCable
Release ID: 89086848
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